Turbo Productions PTY LTD (“we,” “us,” or “our”) is committed to protecting the privacy of our clients and visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our photography and video production services.

Please read this Privacy Policy carefully. By using our website or services, you agree to the terms described herein.

1. Information We Collect

We may collect the following types of information from you:

a. Personal Information

• Name

• Contact details (email address, phone number, postal address)

• Payment information (when purchasing services)

• User-generated content (such as reviews, testimonials, or social media interactions)

b. Photography and Video Footage

As part of our photography and video production services, we may collect images and video footage that may include you and others. These images or videos may contain identifiable personal information.

c. Facial Recognition Data

For certain photography-related services, we may offer the option to use facial recognition technology to match individuals across different photographs or videos. This is a voluntary service that requires your consent. If you opt in, we may request a selfie or other images to enable this feature. The data collected for facial recognition is securely stored and used exclusively for matching purposes.

2. How We Use Your Information

We may use the information we collect from you in the following ways:

• To provide and manage photography and video production services

• To improve our website, products, and services

• To process transactions and send you confirmations

• To contact you regarding projects, appointments, or inquiries

• To allow the use of facial recognition technology for photograph matching, only if you have opted in for this feature

• To comply with legal obligations or respond to lawful requests by public authorities

3. Facial Recognition Technology

If you choose to use our optional facial recognition service, we will collect and process your image data to identify and match your likeness across our photography and video production materials through AI service provider, FotoOwl.

How It Works:

• You may be asked to upload a selfie or another photograph as a reference image.

• This reference image will be compared to photographs and videos in our possession to help identify and categorize images containing you.

• This data is used solely for the purpose of improving your experience with our photography services and is only held temporarily with Turbo Productions and FotoOwl and is not shared with any third parties for unrelated purposes.

Your Consent:

• Using the facial recognition service is completely optional. By opting in, you consent to the use of facial recognition technology for the described purpose.

• You may withdraw your consent at any time by contacting us at [insert contact information].

4. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. These measures include secure data storage systems, encrypted communications, and restricted access to your personal data.

However, please note that no method of transmission over the internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as required by law or in the following situations:

• To trusted third parties who assist us in operating our website or conducting our business, provided those parties agree to keep your information confidential.

• To comply with a legal obligation, court order, or governmental request.

6. Your Rights and Choices

You have the right to:

• Access, correct, or delete your personal information stored by us.

• Withdraw consent for facial recognition services at any time.

• Opt out of receiving marketing communications from us by following the unsubscribe instructions in any email we send.

To exercise any of these rights, please contact us at [insert contact information].

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Facial recognition data will be retained only as long as you continue to use this service or until you withdraw your consent.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our use of your personal information, please contact us at:

Turbo Productions PTY LTD

Email: hello@turbo360.com.au

Phone: 1300 207 446 (Australia)

Address: 366/585 Little Collins St, Melbourne VIC 3000 Australia

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.